REVENUE OPERATIONS COORDINATOR - SALES DEPARTMENT
Location: Magnolia, TX
Department: Sales
Reports To: Managing Director
ABOUT US:
SkyMast Energy is a fast-growing provider of wind energy services supporting many of North America's leading wind owners and OEMs. We pride ourselves on responsiveness, operational excellence, and building long-term partnerships with our customers.
JOB OVERVIEW:
SkyMast Energy is seeking a highly organized and detail-oriented Revenue Operations Coordinator to join our sales department. The primary responsibility of this role is to manage and coordinate customer resource requests, ensuring that we respond promptly and effectively to secure wind technician assignments. This role requires strong administrative skills, responsiveness, and the ability to build strong relationships with both customers and the internal operations team.
The ideal candidate is highly organized, thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping projects moving. This individual is proactive, customer-focused, and eager to build a career in commercial operations.
KEY RESPONSIBILITIES:
Customer & Revenue Operations
- Coordinate proposal development by gathering information from Operations, Recruiting, Safety, and Leadership to ensure accurate and timely customer quotations.
- Support the preparation of customer proposals, quotations, and bid packages.
- Gather pricing, scope, and operational information to prepare first drafts of quotes for leadership review.
- Track open proposals, customer follow-ups, and contract renewals.
- Build strong working relationships with customers and internal teams to ensure exceptional service.
- Attend customer and internal meetings, document action items, and ensure follow-up items are completed.
Operations Coordination
- Coordinate technician staffing requests with Operations and Recruiting.
- Track technician availability, crew movements, and project schedules.
- Identify and communicate potential staffing or scheduling challenges.
- Anticipate customer needs by monitoring upcoming project schedules, staffing requirements, and proposal deadlines to ensure SkyMast responds before customers have to ask.
Reporting & Administration
- Prepare customer reports, dashboards, and commercial documentation.
- Maintain CRM records, pricing files, contracts, and customer documentation.
- Support process improvements that increase response time, organization, and customer satisfaction.
QUALIFICATIONS:
- Bachelor's degree preferred or equivalent experience.
- 1–3 years of experience in operations, project coordination, customer service, recruiting, or sales support.
- Houston based, hybrid work from home and in-office.
- Valid driver's license with a satisfactory driving record.
- Strong organizational and time management skills.
- Excellent written and verbal communication.
- Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- CRM experience is a plus.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- This job may require being in downtown Houston several days a week, are you able to make that work?
Work Location: In person