Medical Front Desk Team Member
Mattax Neu Prater Eye Center has been meeting specialized eye care needs for over 26 years. Our Springfield location has a full-time Front Desk Team Member open position. We are seeking a professional, enthusiastic and energetic individual who is organized and has a positive attitude and a desire to help individuals with their health care needs.
This position will require basic clerical tasks such as greeting patients with a professional, respectful and caring attitude while checking in/checking out, scheduling, confirming appointments, verifying benefits and collecting payments. Previous experience in the healthcare and medical field required including knowledge of medical insurance. This position is full-time, Monday – Friday, no evenings or weekends required and offers a competitive hourly wage.
Job Duties Include:
- Welcome and greet all patients and visitors
- Register new patients to verify insurance eligibility. Requires medical insurance knowledge to verify insurance eligibility through electronic resources.
- Update existing patient demographics
- Collect patients out of pocket liability (co-pays, co-insurance & deductibles)
- Protect patient confidentiality
- Responsible for keeping the reception area clean and organized
Required Skills/Qualification:
- One year medical office experience required
- Exceptional customer service and organizational skills
- Attention to detail and accuracy
- Effectively communicate with patients, in a kind, courteous and patient manner
- Effectively communicate with coworkers and supervisor
- Ability to multi-task
- Ability to use standard office equipment
- Proficient with Microsoft Office program or other software required
- Good attendance/dependability
We offer excellent benefits including health, dental, life, 401(k) match, FSA, holiday pay, vacation, and sick/personal time off.
If you are interested in joining our Front Desk team, please submit your resume to www.mattaxneuprater.com/contact/careers.
EOE
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Experience:
- Medical insurance verification: 1 year (Required)
- Medical office: 1 year (Required)
Work Location: In person
