Front Desk Receptionist – Medical Office
Position: Front Desk Receptionist
Job Type: Full-Time
About the Position
We are seeking a friendly, dependable, and detail-oriented Front Desk Receptionist to join our medical office team. The ideal candidate will provide excellent customer service while ensuring patients are checked in and out efficiently and accurately.
Responsibilities
- Greet patients in a courteous and professional manner
- Check patients in and out for their appointments
- Verify and accurately enter patient demographic information
- Verify and update insurance information
- Collect patient copays, deductibles, and other payments
- Set up payment plans for patients if needed
- Answer and direct incoming telephone calls
- Schedule and assist with patient appointments as needed
- Communicate effectively and professionally with patients, providers, and other staff members
- Maintain accurate and complete patient information
- Assist with other front office duties as needed
- Protect patient privacy and maintain confidentiality at all times
Qualifications
- Excellent attention to detail and accuracy
- Friendly, courteous, and professional demeanor
- Strong communication and customer service skills
- Ability to work well as part of a team
- Reliable and dependable
- Ability to multitask in a busy medical office environment
- Basic computer skills
- Previous medical office or front desk experience preferred
- Experience with athenahealth is a plus
What We Are Looking For
We are looking for someone who is patient-focused, organized, dependable, and willing to work as part of a team. The right candidate will take pride in providing excellent service to our patients and ensuring the front desk runs smoothly and efficiently.
To Apply:
Please submit your resume and a brief description of your relevant experience.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
