Description:
POSITION SUMMARY
Ice Cream Scoopers (Purveyor of Yum), create magical and memorable moments in Parlor for all guests. Responsible for creating a positive guest experience by greeting guests, assisting with selection of handcrafted flavors and/or curated merchandise, answering questions, processing sales, and maintaining parlors.
- Part-Time
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Hourly
- Tip eligible
KEY RESPONSIBILITIES:
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Guest Service: Scoop, serve and engage guests by greeting guests, answering inquiries about our decadent flavors and offering personalized recommendations. Provide consistent and correct scoop sizes.
- Sales & Transactions: Process sales, returns, and exchanges using the point of sale (POS) system. Promote sales, loyalty programs, and upselling techniques.
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Store Operations: Restock shelves, arrange merchandise, set up displays, maintain cleanliness, and perform inventory tasks such as receiving shipments.
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Visual Merchandising: Ensure the store is visually appealing, organized, and well-stocked.
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Loss Prevention: Follow safe work practices and security policies to prevent theft.
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Assist with other tasks as needed
Requirements:
- Previous experience in retail or food service preferred
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Flexible work schedules including weekends, holidays, days, and evenings.
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Ability to operate POS
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Basic math skills
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Strong communication and Guest service skills
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Ability to stand, walk and lift moderate weights for extended periods
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Ability to form in fast-paced environments
