Description:
The Grain House Restaurant is hiring a Supervisor to join our award-winning, high-volume restaurant. We are currently seeking a talented, service oriented, self-driven individual to join our dynamic team comprised of dedicated and passionate people who take great pride in delivering a great dining experience!
Job responsibilities include but are not limited to:
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Monitor and supervise the timely arrival of scheduled employees, manage unforeseen challenges
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“Open” and “Close” restaurant including but not limited to running reports, secure buildings, and checking server envelope at the end of the shift.
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Responsible for getting the specials at each meal period from the chef & typing them up for faxing to the front desk & issuing to the staff.
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Running a pre-shift meeting at each meal period to review specials, go over issues & answer questions.
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Responsible for plotting & confirming all reservations during assigned meal periods.
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Address customer concerns in reference to products, services rendered or employee interactions
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Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
Requirements:
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POS experience are a plus
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Ability to assess situations quickly, properly, and accurately while adhering to company policies
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Ability to facilitate a positive environment and support a safe and productive workplace
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Proven leadership and experience managing a diverse team is preferred
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Effective in prioritizing daily tasks while accounting for the unforeseen
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Working knowledge of Microsoft Office suite
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Ability to work a flexible schedule that includes nights, weekends, and holidays
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Flexibility to be on-call and fill-in where the business needs dictate
