NSL Seamless Gutters is a trusted provider of high-quality gutter installation and maintenance services. We take pride in delivering excellent customer service and top-tier craftsmanship to homeowners and businesses. As our company continues to grow, we are looking for an organized and friendly Office Coordinator to be the first point of contact for our customers and provide essential administrative support to our team.
Job Summary
The Office Coordinator will manage incoming calls, schedule jobs, coordinate changes or updates with the project manager, handle invoicing and accounts receivable, assist with paperwork, and help with shop organization as needed. This role is essential in ensuring smooth daily operations and excellent customer service.
Estimated start date: Early August 2026
Key Responsibilities
Customer Service & Scheduling:
- Answer and direct phone calls in a professional and friendly manner.
- Be the first point of contact for customers, answering inquiries, intaking new customers, and providing information about our services.
- Schedule installation and service appointments, coordinating with customers and the project manager.
- Confirm appointments, send reminders, and follow up on completed jobs.
Administrative & Financial Tasks:
- Process invoices and accounts receivable, ensuring timely payments and accurate records.
- Assist with basic bookkeeping tasks related to customer payments.
- Maintain organized records of jobs, client communication, and project details.
- Handle miscellaneous paperwork, including permits, job forms, and contracts.
Coordination & Shop Organization:
- Communicate daily with the project manager and installation team to ensure smooth scheduling and workflow.
- Assist with maintaining an organized shop and office, including ordering supplies and managing inventory of materials as needed.
- Help streamline office processes and improve efficiency where possible.
Qualifications & Skills:
- Previous experience as a receptionist or office administrator, preferably in a construction, home services, or trades-related field required.
- Strong communication and customer service skills - must be friendly, professional, and detail-oriented.
- Experience with scheduling and coordinating service appointments.
- Familiarity with invoicing, accounts receivable, and basic bookkeeping.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM or scheduling software is a plus.
- Ability to multitask, stay organized, and work independently in a fast-paced environment.
- Ability to adapt and assist with various office and shop-related tasks as needed.
Compensation:
- Hourly wage beginning at $20 - $24 per hour based on experience. Opportunities for advancement after trial period.
Our Core Values
Be Reliable
Do what you say you’re going to do. We show up on time, follow through, and show up ready to work - not making excuses. If we say we’re going to handle something, we handle it. We do what we say, when we say we’re going to do it, and if something isn’t right, we make it right.
Go Next Level
Don’t just do the minimum - push for better. Work smart, not just hard, and always look for better, faster, cleaner, and more professional ways to get the job done. Don’t be afraid to think outside the box. We take pride in our work and go the extra mile so people walk away saying, “Wow! That was next level!”
Long-Term Solutions
Fix the real problem, not just the obvious one. We focus on solutions that last, not shortcuts that create bigger problems later. We don’t just bring problems - we bring a solution or a plan. Think it through, solve what you can, and ask for help when needed. Do it once, do it right.
Work Together & Communicate
Nobody wins alone. We back each other up, communicate clearly, and make sure everyone stays on the same page. A strong team gets more done, has more fun, and creates a better experience for everyone, including our clients.
Bring a Positive Attitude
Your attitude matters. Show up with good energy, ready to work, ready to learn, and ready to make the day better - not harder - for the people around you. Stay positive, take pride in what you do, and don’t bring negativity into the crew. Work doesn’t suck around here; we make it place we actually want to be.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Experience:
- Office: 2 years (Required)
- Project scheduling: 1 year (Required)
Ability to Commute:
- Kalispell, MT 59901 (Preferred)
Work Location: In person
