Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding environment for those passionate about dental health and outstanding customer service. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, supporting both patients and the clinical team with enthusiasm and professionalism.
Responsibilities
- Greet patients warmly, verify insurance coverage, and schedule appointments using dental office management software such as Dentrix or Eaglesoft.
- Assist dentists during procedures by preparing instruments, taking X-rays, and ensuring patient comfort.
- Manage patient records accurately within Electronic Health Records (EHR) systems like Meditech or eClinicalWorks, ensuring compliance with HIPAA confidentiality policies.
- Handle administrative duties including insurance verification, billing, coding with CPT, ICD-9/ICD-10 codes, and processing medical collections efficiently.
- Answer multi-line phone systems with professional phone etiquette, schedule appointments, and respond promptly to patient inquiries.
- Maintain a clean and organized clinical environment while managing filing of dental records and documentation review for accuracy.
- Support office management tasks such as inventory control, appointment reminders, and data entry using Microsoft Office tools.
Experience
- Prior clinic or dental office experience is highly preferred, with familiarity in dental terminology and medical billing practices.
- Demonstrated proficiency in EMR/EHR systems such as Dentrix, Eaglesoft, or similar platforms is essential.
- Strong knowledge of health insurance processes including verification, Medicare procedures, and health information management standards.
- Bilingual abilities are a plus to effectively serve diverse patient populations.
- Experience with medical coding (CPT, ICD-9/10), medical billing, and documentation review enhances your ability to succeed in this role.
- Excellent computer skills combined with clerical experience in a healthcare setting will help you excel at managing electronic health records and administrative tasks.
- Exceptional patient service skills paired with strong organizational abilities ensure a positive experience for every visitor to our practice.
This position offers an exciting opportunity to blend clinical support with administrative excellence in a fast-paced dental environment. We are committed to fostering a collaborative workplace where your skills contribute directly to improving patients’ oral health while advancing your career in healthcare administration.
Pay: $15.00 - $24.00 per hour
Work Location: In person
