Job Summary
Ignite your organizational talents and passion for compassionate care as an Operations & Scheduling Coordinator in the vibrant world of home care! In this dynamic role, you will be the heartbeat of daily operations, ensuring seamless scheduling, efficient communication, and optimal resource allocation. Your proactive approach will empower caregivers to deliver exceptional service while maintaining a well-organized workflow that enhances client satisfaction and team productivity. Join us in making a meaningful difference every day by orchestrating the vital logistics that keep home care services running smoothly!
Duties
- Coordinate and manage daily schedules for caregivers, ensuring timely and efficient client visits while adapting to changing needs and priorities
- Serve as the primary point of contact between caregivers, clients, and office staff to facilitate clear communication and quick resolution of scheduling conflicts or emergencies
- Monitor staffing levels and proactively adjust schedules to meet fluctuating client demands and ensure adequate coverage at all times
- Maintain accurate records of appointments, cancellations, and rescheduling activities using our scheduling software or databases
- Assist in onboarding new caregivers by providing orientation on scheduling procedures and operational protocols
- Collaborate with management to optimize resource allocation, improve workflows, and implement process improvements for increased efficiency
- Support administrative tasks such as preparing reports, tracking key performance indicators, and managing documentation related to operations
Qualifications
- Proven experience in scheduling, operations coordination, or administrative support within healthcare or home care settings is highly preferred
- Exceptional organizational skills with keen attention to detail and the ability to multitask effectively under pressure
- Strong communication skills—able to convey information clearly and professionally across diverse teams and clients
- Proficiency in scheduling software, Microsoft Office Suite, or other relevant digital tools is required
- Ability to problem-solve quickly, adapt to changing circumstances, and maintain a positive attitude in a fast-paced environment
- Knowledge of home care regulations or healthcare compliance standards is a plus but not mandatory
- A proactive mindset with a passion for delivering excellent service and supporting team success
Join us as an Operations & Scheduling Coordinator—where your energy fuels our mission to provide compassionate, reliable home care! Your organizational prowess will help create a positive impact on clients’ lives while fostering a collaborative environment for caregivers. Together, we’ll build a community dedicated to excellence in home health services!
Pay: $26.02 - $31.34 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- 1. Do you have at least 1 year of scheduling or operations experience in home care, healthcare, or a similar fast-paced environment?
Yes
No
2. Are you able to work full-time, Monday–Friday, in our Cape Cod office?
Yes
No
3. Are you comfortable handling urgent schedule changes, callouts, and fast-paced daily operations?
Yes
No
4. Are you proficient with computers, scheduling software, or EVV systems?
Yes
No
5. Are you legally authorized to work in the United States?
Yes
No
6. What is your expected hourly rate for this role?
Filter for: $26–$30/hr.
Work Location: In person
