Are you ready to join a dynamic team that’s redefining freight logistics? At Action Heavy Haul, we’ve been delivering exceptional service since 2011, specializing in heavy haul, over-dimensional, flatbed, and project freight solutions. With a customer-first mindset and cutting-edge technology, we’ve built a reputation as the trusted partner for complex freight needs across the U.S., Canada, and Mexico. Now, we’re looking for a Carrier Sales Representative (CSR) to help us continue this legacy of excellence.
Why Join Us?
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Be part of a fast-growing company with traditional values and a forward-thinking approach.
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Collaborate with industry veterans who are passionate about logistics and customer success.
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Enjoy a supportive work environment where your contributions truly matter.
Your Role: Carrier Sales Representative
As the vital link between carriers, drivers, and account management, you’ll ensure smooth operations for our customers’ shipments. From sourcing reliable carriers to ensuring on-time delivery and providing real-time updates, you’ll play a critical role in maintaining our high service standards.
What You’ll Do:
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Build and maintain a database of qualified carriers to efficiently meet customer needs.
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Develop strong partnerships with carrier partners through regular communication and performance reviews.
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Source reliable carriers via load boards, emails, and outbound calls while vetting their suitability for each shipment.
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Act as the liaison between drivers, carriers, and internal teams to ensure seamless operations.
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Manage load statuses in our Transportation Management System (TMS) from dispatch to delivery.
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Provide timely updates on shipment progress to customers and internal teams.
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Address escalations related to carrier issues and ensure resolution.
