At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a PACS Data Entry Service Rep to join our team working 100% Remote. We are not able to work with C2C or Agencies at this time due to contracts. US Authorized only
Training and work hours will be MST or CT between 7 am - 4:30 Approx. Monday - Friday
Job Summary:
We are seeking a detail-oriented PACS Data Entry / Service Desk to support a Spectra Data PACS environment. This role focuses on data entry and operational support, ensuring smooth radiology workflow processes in a system currently lacking dynamic PACS workflow assignments for radiologists.
This position is ideal for candidates who are process-driven, reliable, and able to follow established knowledge base (KB) procedures while applying critical thinking to resolve issues.
- Perform high-volume, accurate data entry within the PACS system
- Act as a Service Desk Analyst, handling basic PACS-related support tasks
- Follow established Knowledge Base (KB) articles and standard operating procedures
- Support radiology workflow processes in a static/non-dynamic PACS assignment environment
- Identify and escalate issues when workflows do not align with documented procedures
- Ensure data integrity, consistency, and timely processing
- Collaborate with team members to maintain operational efficiency
- Strong attention to detail and accuracy in data entry
- Proven ability to follow documented processes (KBs/SOPs)
- Solid critical thinking and problem-solving skills
- Basic understanding of service desk operations or support environments
- Ability to work independently in a remote setting
- Strong communication skills
- Experience working with PACS systems or in a radiology/healthcare IT environment (preferred but not required)
- Prior experience in data entry or service desk roles
- Familiarity with healthcare workflows
