Job Summary
We are seeking an energetic and dynamic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, operational excellence, and team leadership. Your proactive approach will drive profitability, uphold food safety standards, and foster a vibrant hospitality environment. This is an exciting opportunity for a motivated leader eager to make a positive impact in a fast-paced, customer-focused setting.
Responsibilities
- Lead daily restaurant operations, ensuring smooth service delivery and adherence to quality standards.
- Manage staff recruitment, training, development, and performance evaluations to build a high-performing team.
- Oversee food preparation, kitchen management, and food safety protocols to maintain compliance with health regulations.
- Utilize POS systems such as Toast for order processing, sales tracking, and inventory control.
- Control inventory levels, monitor food costs, and manage waste to maximize profitability.
- Handle cash management duties including cash handling procedures and reconciliation at shift end.
- Implement staff scheduling, shift management, and customer service strategies to optimize operational efficiency.
- Conduct regular profit and loss analysis to identify areas for improvement and implement corrective actions.
- Ensure compliance with food safety standards and manage food handling procedures diligently.
- Foster a welcoming environment by maintaining excellent customer service standards and resolving guest concerns promptly.
- Coordinate catering events, banquets, or special functions as needed to expand revenue streams.
- Lead team training initiatives on food production, culinary techniques, and hospitality best practices.
Experience
- Proven management experience in quick service or fast food restaurants with a strong background in food industry operations.
- Extensive knowledge of POS systems such as Aloha POS and Micros POS for sales processing and inventory management.
- Demonstrated ability in supervising teams within casual dining or fine dining environments; banquet or catering experience is a plus.
- Strong skills in food safety management, budgeting, profit & loss analysis, and cost control strategies.
- Experience in staff training & development, interviewing candidates, and managing hospitality teams effectively.
- Familiarity with kitchen management including food preparation, cooking techniques, and food handling procedures.
- Excellent managerial communication skills with the ability to motivate staff and deliver outstanding customer service.
- Background in managing hospitality operations with an emphasis on team leadership and operational excellence.
Join us as we strive to create memorable dining experiences through exceptional leadership! We are committed to supporting our managers with comprehensive training & development programs that empower you to succeed while fostering a positive work environment built on teamwork and professionalism. All roles are paid positions dedicated to building a vibrant community of hospitality professionals ready to elevate the guest experience every day!
Pay: $70,000.00 - $95,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Work Location: In person
