Position Details
Position: Front Desk Receptionist
Employment Type: Part-Time
Starting Pay: $15.00 per hour
Schedule:
- Monday through Friday: 2:00 PM – 7:00 PM
- Every other Saturday: 9:00 AM – 5:00 PM
QualificationsRequired
- High School Diploma or GED.
- Strong customer service and communication skills.
- Basic computer proficiency, including email, data entry, Microsoft Office, and Google Workspace.
- Ability to maintain strict confidentiality and handle sensitive client information appropriately.
- Professional appearance and demeanor.
- Strong organizational and multitasking skills.
- Reliable attendance and punctuality.
- Ability to work effectively with diverse populations.
Preferred
- Bilingual English/Spanish.
- Experience in reception, customer service, office administration, healthcare, behavioral health, or social services.
- Experience answering multi-line phone systems and scheduling appointments.
- Familiarity with court-ordered services, substance use treatment settings, or community-based programs.
- Knowledge of HIPAA, 42 CFR Part 2, and confidentiality standards.
- Experience with electronic records systems and basic bookkeeping software.
Confidentiality Requirement
Due to the nature of our services, maintaining confidentiality is essential. Employees may have access to sensitive information related to substance use treatment, drug and alcohol screening, supervised parenting time, counseling services, court-ordered programming, and client records. All staff are required to follow HIPAA, 42 CFR Part 2, and Journies, Inc. confidentiality policies at all times.
Pay: From $15.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
