HAINES CLIMATE CONTROL is hiring an Office Assistant in Omaha, NE for an immediate opening. As a licensed, family-owned HVAC company, we’ve proudly served Omaha and the surrounding communities for years by providing dependable heating and cooling services with a focus on customer care.
In this role, you’ll be one of the first points of contact for our customers to interact with, helping create a positive and professional experience from the very first call. You’ll support day-to-day office operations by handling administrative tasks, and helping keep everything organized and running efficiently.
We’re looking for someone who is detail-oriented, dependable, and enjoys helping both customers and coworkers. Strong communication skills, a positive attitude, and a customer-first mindset are key to succeeding in this position.
Responsibilities:
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Answer incoming phone calls and provide friendly, professional customer service
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Schedule service calls, maintenance appointments, and installations
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Enter and update customer and job information in spreadsheets and office systems
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Coordinate with technicians and office staff to help maintain an efficient daily schedule
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Follow up on past due invoices and assist with basic accounts receivable tasks
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Maintain accurate records and organized filing systems
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Assist with preparing estimates, invoices, and other office documents as needed
Support day-to-day office operations and help team members with administrative tasks
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Qualifications and Skills:
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Proven experience in office administration, customer service, or receptionist experience preferred
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Excellent communication skills, both over the phone and through email
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Ability to manage multiple tasks efficiently while maintaining a positive attitude
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Excellent organizational skills and attention to detail
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Professional, dependable, and customer-focused attitude
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
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Ability to work independently while also supporting a team environment
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Reliable transportation and consistent attendance required
Benefits
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Health Benefits (BCBS Insurance)
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Dental & Vision
401(k) retirement plan with employer matching contributions.
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Join us in creating a welcoming experience for every customer while keeping our office running smoothly behind the scenes. This position is a great opportunity for someone who enjoys staying organized, helping others, and being part of a hardworking local team.
Job Type: Full time
Pay: $18.00 - $23.00 per hour
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