Front Desk Receptionist - The Club at Wynstone
We are seeking Part-Time Front Desk Receptionists to serve as the hospitable presence at The Club at Wynstone!
Employment Type: Part-Time Regular
Wage $16 an hour
Approximately 10-20 hours weekly, including evenings, weekends, and select holidays
Job Description:
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Cordially greet members and guests upon arrival at the Club's front desk, directing them accordingly.
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Answer incoming calls with courtesy, transferring them to the appropriate individual or department.
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Monitor Receptionist emails, responding promptly or redirecting to the relevant personnel.
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Inform staff of scheduled meeting arrivals.
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Utilize Club software to manage dining and event reservations, as well as to place to-go and delivery food orders.
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Administer surveys and distribute daily updates.
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Design buffet cards using Canva (design platform).
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Manage incoming mail, sorting and distributing it to the designated recipient or department, including packages received at the front desk.
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Oversee Coat Check and undertake Host/Hostess responsibilities during significant events.
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Stay informed about Club Events, menu offerings, and operating hours.
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Strive to memorize the names of members and their families for personalized greetings.
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Maintain cleanliness and organization at the front desk.
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Perform additional tasks as delegated by department managers.
Requirements:
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Capable of sitting for extended periods.
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Present a professional appearance.
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Proficiency with technology and digital tools: Microsoft 365/Outlook, Point of Sale System (Club Essential) and Canva
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Prior experience in customer service is preferred
