Overview
We are seeking energetic and personable Front Desk Staff to serve as the welcoming face of our growing practice. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth patient flows. Your enthusiasm and organizational skills will contribute to creating a positive environment for patients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management, insurance verification and communication skills in a medical office setting.
Duties
- Greet patients warmly, ensuring a professional and friendly first impression
- Answer multi-line phone systems promptly, using proper phone etiquette to direct calls efficiently
- Manage front desk operations including scheduling appointments and maintaining patient check in/out procedures
- Handle clerical tasks such as data entry, word processing, proofreading, and maintaining office records
- Support office management activities by organizing calendars, patient communications and coordinating marketing efforts
- Assist with patient support by addressing billing/insurance inquiries and providing information with a helpful attitude
- Maintain a clean and organized office areas to promote a welcoming environment
Requirements
- Proven office management or administrative experience in a professional setting
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
- Excellent organizational skills with the ability to prioritize tasks efficiently
- Experience with multi-line phone systems, phone answering, and phone reception best practices
- Demonstrated customer service skills with professionalism and patience
- Attention to detail in verifying insurance, and maintaining accurate scheduling
- Ability to manage time effectively while handling multiple responsibilities simultaneously
Chiropractic or healthcare experience preferred but not required.
Join us if you’re ready to bring your positive energy, organizational talent, and excellent communication skills into a role that makes a difference every day!
Pay: $17.00 - $19.00 per hour
Benefits:
Work Location: In person
