Opening for a Store Manager at our self-storage facility located in Red Bank, NJ. This is a full-time position that is responsible for maintaining the daily operations of a single site location. The position reports to the Operations Manager. Store Managers are expected to work up to 40 hours per week. Hours of Operation for this location are Tuesday - Saturday, 9:00 a.m. - 5:00 p.m. Columbia Storage Group is a fast growing company that offers competitive wages, a great work/life balance, and career and development opportunities. Employees must be reliable and have strong customer service skills. Experience in self-storage, retail, property management or sales is a benefit.
If you are a highly motivated and customer-oriented individual looking for a rewarding career in the self-storage industry, we encourage you to apply.
Essential Duties and Responsibilities
- Lease-up and maintain optimal occupancy levels by actively seeking and converting new tenants.
- Provide exceptional customer service, answering phone inquiries, conducting property tours, and maintaining strong communication with both current and potential customers.
- Possess a deep understanding of unit availability, pricing, and local market conditions to respond to inquiries effectively.
- Sell and manage retail items, ensuring accurate inventory records.
- Maintain detailed tenant records and conduct daily lock checks
- Control delinquencies and manage accounts receivable to keep collections to an absolute minimum.
- Handle general office duties, including balancing petty cash, making bank deposits, and preparing periodic reports.
- Ensure the property is well-maintained, clean and safe.
- Collaborate with contractors and third-party vendors as needed.
Education & Experience
- HS Diploma or equivalent required
- Valid Driver's License with reliable transportation
- Strong computer skills
- Strong written and verbal communication skills
- Customer service experience required
- Self-storage experience preferred but not required
- Ability to perform light maintenance and overall property upkeep
- Completion of pre-employment background screening (criminal and MVR only)
Compensation
- Paid time off (applicable after 6 months); Sick time; paid Holidays
- Competitive hourly pay with additional quarterly bonus for unit rental and sales of services
- Affordable health benefits option and 401(k) match plan
- Career advancement opportunities at a stable and growing company
- Training and development
- Mileage reimbursement for business related activates
Benefits:
- 401(k)
- Employee discount
- Paid time off
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
