About Us
Our offices are known for delivering exceptional patient care and our five-star Google reviews reflect our commitment to outstanding service. We are a growing multi-office dental group in Dallas focused on building a high-performance patient-first culture.
We are seeking a Bilingual Office Manager English/Spanish required who is confident organized and experienced in leading a high-volume production-driven dental office while building a strong team-oriented environment.
This role is ideal for a leader who is sales-minded results-driven and passionate about patient experience.
What You Will Do
Lead coach and develop Front Desk Treatment Coordinators and Insurance teams
Train new hires and drive accountability across the team
Oversee patient intake insurance verification and accurate data entry in Open Dental
Improve phone performance scheduling efficiency and new patient conversion
Support treatment presentation financing options and patient follow-up
Manage provider schedules to minimize gaps and maximize production
Drive same-day treatment acceptance and case closing
Ensure a high-level VIP patient experience and resolve concerns quickly
Track analyze and report daily weekly KPIs
Key Performance Metrics KPIs
New patient flow and conversion
Production and collections
Treatment acceptance rate
Schedule efficiency and fill rate
Recall and reactivation
Front office accuracy
Must be comfortable consistently hitting and maintaining KPI targets
What We Are Looking For Must Haves
Bilingual English Spanish required
Open Dental experience required
Proven experience managing a high patient volume dental office
Sales mindset with strong ability to close treatment plans
Strong understanding of production goals and case acceptance
Leadership skills with ability to hold team accountable and drive results
Experience training and developing front office staff
Excellent customer service skills patient experience is number one priority
Highly organized and thrives in a fast-paced environment
Schedule
Monday Friday 10 AM to 6 PM
Saturday 9 AM to 2 PM
Why Join Our Team
Established growing multi-office dental group in Dallas
High patient volume and strong consistent flow
Supportive leadership and team-focused culture
Opportunity to make a measurable impact and grow within the company
Pay: $24.00 - $30.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Tell us about the size and type of dental offices you have worked in. If possible, include approximate monthly production or patient volume and your role in supporting those results.
Experience:
- Dental office: 3 years (Preferred)
Language:
Work Location: In person
