Office Manager Job Responsibilities
Office Duties
· Answering phones, scheduling appointments, Offering our Products and Services.
· Communicating with customers (Customer Service) Start dates, progress updates, end of job sendoff emails (Thank you emails with warranty registrations, water re-fill letters, job price summary and review link)
· Making Sales Folders
· Stocking Office Supplies
· Filing and Organizing paperwork (Digital Files).
· Making sure we are up to date on certificates and licenses
· Marketing sales tracking.
Data Entry Duties. Working with bookkeepers and accountants for record keeping and account reconciliation:
· Accounts payable (reviewing and paying invoices for)
-Suppliers
-Vendors
-Subs
-Sales reps
-Office expenses
· Accounts Receivables
-Billing and collecting monies owed on time
-Creating and sending Estimates and Invoices
Software’s Utilized
-Pool Renovation Software (Buildertrend)
-Pool Service Software (Skimmer)
-Bookkeeping (QuickBooks)
Project management responsibilities
· Onboarding Customers
· Ordering materials from suppliers and scheduling delivery dates.
· Collecting paperwork for permitting. Surveys, Lot Coverage, NOCs and inspections
· Staying on top of permit expeditors progress.
· Organizing Job Scheduling Service Calls and Routes with technicians.
· Creating P.Os, Change Orders and estimates.
· Managing subs and techs schedules, making sure they run on schedule
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
Experience:
- Pool Industry: 3 years (Required)
Language:
Ability to Commute:
- Hollywood, FL 33024 (Required)
Work Location: In person
