Full time (80 hours biweekly)
615 to 245 2 shifts
10:30 to 7 2 shifts
Friday is usually 615-245
Occasional Saturdays up to 4-5 per quarter 8-12
General Summary
Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.
WellSpan Apple Hill Medical Center
WellSpan’s Apply Hill Medical Center provides our patients and their families convenient options to find outpatient services, physician offices and other relevant WellSpan services all in one location. As a community-oriented organization, we are mindful to ensure these facilities are modern, accessible and convenient to many community members.
Duties and Responsibilities
Essential Functions:
- Answers telephones, routes callers, takes messages and provides routine information to callers.
- Greets and registers patients in accordance with established policies and procedures.
- Schedules patient appointments within established parameters.
- Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
- Bills insurance carriers for appropriate payments.
- Contacts carriers to follow up on balances due.
- Maintains up-to-date patient accounts.
- Prepares and maintains records of patient charges.
- Creates medical records for new patients.
- Establishes and maintains files and records on an ongoing basis.
- Schedules meetings, training and other requirements for staff.
- Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
- Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
Common Expectations:
- Maintains established policies and procedures, objectives, quality assessment and safety standards.
- Maintains professional growth and development.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Opens and routes incoming mail; distributes correspondence and other material to staff.
- Orders office supplies as necessary.
- Participates in administrative staff meetings and attends other meetings as assigned.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Less than 1 year 6 months Required
Knowledge, Skills, and Abilities:
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
