Operations & Sales Manager
The Operations & Sales Manager oversees all aspects of field and warehouse operations, ensuring efficient coordination between crews, administrative teams, and sales channels. This role provides strategic leadership across harvesting, post-harvest handling, wholesale distribution, and administrative systems. The Manager will supervise operational staff, set performance expectations, streamline workflows, and support cross-departmental communication to meet production and sales goals.
Key Responsibilities
Crew & Field Operations Management
- Oversee the creation and execution of daily and weekly crew schedules and task assignments.
- Supervise field leaders and ensure effective delegation of daily priorities across harvest, weeding, and general field operations.
- Review and adjust pick lists and harvest priorities based on real-time order flow, crop readiness, and weather conditions.
- Conduct regular field assessments to evaluate crop progress, PYO (Pick-Your-Own) conditions, and cultural practices, using data to guide planning decisions.
- Monitor crew performance, efficiency, and adherence to safety and quality standards; provide coaching and training as needed.
- Coordinate gleaning efforts and external partners for surplus crop utilization.
Administrative & Office Oversight
- Supervise administrative staff responsible for documentation, recordkeeping, and internal communication systems.
- Ensure accuracy and consistency in sales spreadsheets, maps, and digital filing systems.
- Oversee receiving office operations—manage logistics coordination, driver interactions, and incoming deliveries.
- Support internal communication by maintaining updated product visuals and ensuring alignment between marketing, sales, and operations.
- Lead the development of standard operating procedures (SOPs) for administrative workflows.
Dock & Facility Oversight
- Manage and ensure smooth operations and cleanliness of the dock, washroom, greenhouse, and related facilities.
- Oversee produce washing, packing, and storage processes to maintain product quality and meet food safety standards.
- Conduct regular inventory checks on packaging and facility supplies, implementing systems for consistent restocking and accountability.
- Work closely with food safety and compliance personnel to uphold best practices across facilities.
Wholesale & Retail Operations Management
- Lead the wholesale order management process through BlueCart and other sales systems, ensuring accuracy and timely fulfillment.
- Supervise staff responsible for maintaining wholesale availability lists, customer communication, and POS system updates.
- Analyze sales trends to guide pricing strategies, product promotions, and surplus management initiatives.
- Oversee the development and distribution of Farmer’s Choice Box (FCB) and CSA programs, ensuring smooth coordination with production and marketing teams.
- Build and maintain relationships with key wholesale partners (e.g., Baldor, Roche Bros, Boston Food Hub).
Produce Purchasing & Inventory Control
- Direct all produce purchasing and vendor relations, including Baldor and Chelsea Market vendors.
- Evaluate market trends and pricing data to inform purchasing decisions and maintain balanced inventory levels.
- Negotiate with suppliers to ensure cost-effective procurement and consistent quality standards.
- Oversee the documentation and reconciliation of all inventory transactions.
General Operations & Strategic Planning
- Collaborate with leadership on annual crop planning and production forecasts based on historical data and emerging trends.
- Identify and implement process improvements across warehouse, field, and administrative functions.
- Lead staff training and professional development to build cross-functional capacity and operational resilience.
- Report regularly to senior leadership on operational performance, labor efficiency, and key metrics.
Qualifications
- 3–5 years of experience in farm operations, logistics, or production management (preferably in agricultural or food distribution environments).
- Demonstrated leadership and team management experience.
- Strong communication, organizational, and problem-solving skills.
- Proficiency in POS systems, Excel/Google Sheets, and farm management software.
- Ability to work collaboratively across departments under time-sensitive conditions.
Pay: $29.00 - $33.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
Work Location: In person
