The Store Manager is responsible for ensuring the successful operation of a Black Friday Daily Discount Store. The Store Manager assumes responsibility for all activity within their assigned location and is accountable for all aspects of the store’s operation.
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Always represent the store in a favorable manner, in keeping with Black Friday$ Mission, Vision, and Values.
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Lead, motivate, encourage, and challenge team members toward excellent performance in keeping with company culture and values.
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Manage daily operations of the store with a goal of meeting sales/performance benchmarks set by Area Manager and Leadership.
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Work an approved schedule (40 hours minimum, approved by Director of Bin Stores) including opening and closing shifts on a regular basis.
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Engage with customers and team members with the goal of creating a welcoming environment, address complaints and challenges professionally with the goal of achieving an agreeably amicable outcome.
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Engage in the recruiting, interviewing, hiring, orientation, and training of all direct reports. Supervise, coach, and discipline direct reports in accordance with company policies and procedures.
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Organize and lead periodic team meetings to address challenges, communicate policy/procedural changes, and motivate the team.
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Direct team members to appropriately stock and merchandise the store in accordance with Area Manager’s guidelines.
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Create and maintain employee schedules to meet the needs of the location and in line with budgeted hours
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Implement and enforce procedures to ensure that the store is clean and in good condition, equipment is well maintained, and product is well displayed.
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Monitor and count safe(s), registers, deposits, and all cash handling in accordance with established procedures to ensure accuracy.
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Document overages/shortages and discipline as needed (Store Manager is ultimately responsible for all cash on hand).
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Engage in and contribute to Store Managers meeting with fellow managers.
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Engage in clear communication with Leadership and fellow Store Managers to address challenges and share achievements to improve your operation as well as other stores.
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Complete daily/weekly paperwork and/or computer tracking sheets.
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Work with direct reports to prevent and limit loss of product both in terms of theft and breakage.
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Follow and enforce all company policies and procures, document accordingly.
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Completes other tasks as assigned by BF$ Leadership