Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.
Responsibilities:
- Create and track sales orders, purchase orders, and invoices
- Maintain a high level of professionalism with customers demonstrating excellent customer service
- Ensure orders are input accurately and follow up on missing information and open orders
- Control and manage incoming and outgoing documents
- Respond to customer questions with accurate and relevant information promptly
Requirements
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A high school diploma and 1-3 years of customer service experience is preferred
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Able to complete assigned tasks working with little to no supervision
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Good written and oral communication skills and excellent organizational skills
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Experience using Microsoft Word, Excel, and Outlook
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Knowledge of purchasing or inventory management is desirable
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Good interpersonal and leadership skills
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Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
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Comply with all safety guidelines to ensure a safe work environment
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Successfully pass the required pre-employment background check and drug screen
Benefits
Medical Insurance, Dental Insurance, Vision Insurance, and PTO
