Job Summary
Mattress Capital is looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to interact directly with customers and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. This position earns an hourly wage, plus commission and manufacture spiffs.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain store appearance
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Skills
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Basic Computer Knowledge
- Good Verbal Communication
- Integrity
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Job Types: Full-time, Part-time
Pay: $50,000.00 - $75,000.00 per year
Expected hours: 36.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Ability to commute/relocate:
- Southport, NC 28461: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
