About us
We are professional, innovative, collaborative team and our goal is to improve the client/patient experience by providing compassionate care with the highest standards of medicine. We raise the bar on patient health and the clients overall experience. .
Our work environment includes:
- A Newly built 15,000sq ft hospital, outfitted with 5 surgical suites, 12 treatment tables, 12 exam rooms, a lecture hall and more!
- Growth opportunities in all veterinary specialties
- Company perks, doggie daycare -bring your own pet to work everyday and they can play!
- Lively atmosphere, we promote a positive attitude to clients and colleagues
- Regular social events, team building events held throughout the year
- Wellness programs, health & benefits offered!
- On-the-job training, you will have multiple doctors of all specialties.
Our Hospital is looking for a dedicated and highly skilled Doctor Assistant (DA) to support our Criticalist in delivering exceptional care to our patients. This is a unique opportunity to work closely alongside a top-tier veterinary professional in a fast-paced, dynamic environment. The ideal candidate will be adaptable, proactive, and detail-oriented with the ability to anticipate needs and ensure seamless daily operations.
Responsibilities:
- Shadow the Criticalist's work schedule and help with patient cases, ensuring timely follow-up, and communicating important details the team.
- Assist with administrative tasks such as preparing memos, coordinating care plans, and maintaining patient records.
- Ensure efficient workflow, manage time-sensitive tasks, and act as a point of contact between the Criticalist and other team members.
- Support the team by maintaining a positive and collaborative environment that prioritizes patient well-being and exceptional client service.
- Provide timely client communication and education regarding the status of their pet.
- Obtain initial patient histories from the clients, call previous primary veterinarians for medical records.
- Ensure diagnostics and treatments are being started in a timely manner
- Obtain and send medical records.
- Upload x rays.
- Complete lab submission forms.
- Manage daily tasks (lab & radiology report, call backs/updates for your assigned doctor's cases, enter charges, obtaining records, etc.)
- Review discharge instructions with clients.
- Create and process prescription refills, to go home with clients.
- Perform client/patient follow-up phone calls.
- Send and receive emails/text messages and communicate with clients via phone calls.
- Ensure patients are clean and comfortable.
- Communicate and collaborate in a cohesive team environment.
- Utilize Cornerstone, Pet Health Network Pro and Smart Flow Software and ezyVet.
- Obtain a California Controlled Drug Permit and be able to request drugs from the Cubex unit.
- Work in a very high volume, fast paced environment.
- Able to function within a busy, stressful work environment in a mature, professional manner.
- Act as a service coordinator.
- Other duties as assigned.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
