General Manager – Resort Operations (St. Maarten)
Every Stay Inspires Your Story at Hilton Grand Vacations
Are you a dynamic hospitality leader ready to take your career to the next level in one of the Caribbean’s most vibrant destinations? We’re seeking a General Manager to lead resort operations in beautiful St. Maarten, where culture, community, and world-class service come together.
This is more than a leadership role—it’s an opportunity to build high-performing teams, shape guest experiences, and make a lasting impact in a unique island environment.
What You’ll Do
As General Manager, you’ll be the driving force behind the resort’s success—leading operations, empowering teams, and delivering exceptional experiences for owners, members, and guests.
Key Responsibilities:
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Inspire and lead a motivated, service-driven team focused on excellence
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Elevate guest satisfaction by ensuring top-tier service and resolving issues with care and urgency
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Drive business results through financial planning, budgeting, and performance analysis
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Partner with HR to recruit, develop, and retain top talent while fostering a positive workplace culture
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Oversee property operations, including maintenance, safety, and asset protection programs
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Analyze business performance and implement strategies for continuous improvement
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Collaborate across departments and partners to ensure seamless operations and alignment
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Maintain compliance and quality standards, including audits and corporate policies
What You’ll Bring:
We’re looking for a confident and adaptable leader who thrives in a fast-paced, guest-focused environment.
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5+ years in hospitality or vacation ownership
- 5+ years of leadership/management experience
- Strong financial, operational, and people leadership skills
- Excellent communication, problem-solving, and adaptability
- Ability to thrive in a fast-paced, multicultural environment
Qualifications
Required:
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High School Diploma/GED
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CPR/AED Certification (or ability to obtain)
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Valid Driver’s License
Preferred:
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Associate’s Degree or higher
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6+ years of leadership experience in resort operations
Why St. Maarten?
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Caribbean lifestyle + relocation opportunity
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Work with an international team and guest base
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Career growth with a global hospitality brand
Lead with purpose. Inspire teams. Elevate unforgettable guest experiences.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
