13 North, formerly the Milwaukee Alehouse, has been serving the Grafton community and beyond for the past 20 years. Our brand is an upscale, casual-style restaurant.
We are dedicated to providing exceptional hospitality, positively impacting our community, and creating memorable experiences for every guest who walks through our doors.
We are seeking a motivated shift supervisor to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive exceptional service. The shift leader's responsibilities include creating a shift schedule, delegating tasks, and placing supply orders.
To be successful as a shift supervisor, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift supervisor should be able to ensure smooth and efficient workflow.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Supervisor or in a similar role in restaurants.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
If you’re passionate about making every guest's day brighter and thrive in a dynamic, fast-paced setting, we want to hear from you!
Come grow with us and help us continue setting the standard in hospitality.
