Company Overview:
Core Focus: Building relationships and our people through home transformations.
Core Values: Relationships | Positivity | Precision | Drive | Growth
Window World of Fargo is a fast-growing exterior remodeling franchise servicing homeowners throughout eastern North Dakota and northwestern Minnesota. We install energy-efficient replacement windows, doors, siding, roofing and more. As a franchise, we provide the customer service of a small business, while being backed by a nationally recognized brand. We offer a wide range of superior products that are installed by professional installation crews for guaranteed fair prices.
Position Summary:
The Measure Technician serves as the critical link between the Sales, Production, and Installation teams. This position is responsible for conducting post-sale site verification visits, obtaining precise measurements for product ordering, identifying installation requirements, documenting jobsite conditions, and placing accurate product orders.
The Measure Technician is the final checkpoint before products are ordered and is accountable for ensuring projects are sold, ordered, and installed correctly.
Job Responsibilities:
· Visit customer homes after the sale to verify project scope and obtain precise measurements for ordering.
· Review contracts with homeowners and confirm products, colors, glass packages, grids, hardware, and other specifications.
· Measure windows, entry doors, patio doors, and other products to company standards and manufacturer requirements.
· Examine existing openings, structures, and surrounding conditions to identify potential installation challenges.
· Document measurements, photographs, diagrams, and jobsite notes.
· Prepare and submit accurate product orders.
· Review siding and roofing projects and verify material quantities utilizing Hover measurements.
· Identify installation concerns and provide detailed notes and installation instructions.
· Communicate clearly with customers and establish realistic expectations.
· Identify legitimate opportunities for project additions, upgrades, or required changes.
· Work closely with Sales, Production, Service, and Installation teams.
· Promote and carry out company Core Values.
· Assist with additional duties as assigned.
Performance Expectations
- Order accuracy and reduction of reorder costs
- Accuracy and completeness of jobsite notes and documentation
- Installer and Production team feedback
- Timeliness of completed measures and submitted orders
- Identification and prevention of installation issues before installation day
- Customer satisfaction and professionalism
- Appropriate identification of project additions, upgrades, and change orders
Work Hours & Benefits:
This is a full-time position.
Health, Dental, Vision, and Life insurance are offered after 60 days of employment.
A 401k plan is available after one year of employment with an employer match.
Measure Technician Qualifications/Skills:
- Valid Driver’s License
- Strong math, measuring, and problem-solving skills
- Ability to accurately measure insert and full-frame replacement products
- Strong attention to detail and documentation
- Professional verbal and written communication skills
- Process-driven with strong organizational skills
- Self-starter with the ability to work independently and as part of a team
- Ability to lift at least 50 pounds and work on your feet for extended periods
Education and Experience Requirements:
- High School Diploma or equivalent.
- Five years’ experience in carpentry, window or siding installation or similar position.
- Proficiency with Microsoft Office and general computer/tablet abilities.
- Experience with CRM systems preferred.
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of experience do you have measuring or installing windows, doors, siding, roofing, or similar construction products?
- Which of the following have you personally measured or installed? Replacement windows, entry doors, patio doors, siding, roofing, finish carpentry
- This position requires visiting homeowners, taking precise measurements, documenting jobsite conditions, and using a tablet/computer. Are you comfortable performing all of these responsibilities?
Work Location: In person
