Job Overview
We are seeking a detail-oriented and customer-focused Automotive Account Representative to manage a diverse portfolio of automotive accounts. In this role, you will act as the primary liaison between customers, repair teams, and insurance companies to ensure smooth service operations. The ideal candidate possesses excellent communication skills, a proactive approach to problem-solving, and strong proficiency in basic financial and administrative software.
Key Responsibilities
- Manage repair documentation: Oversee automotive repair paperwork and process account details with high accuracy.
- Coordinate communications: Act as the central point of contact to update customers, schedule appointments, and coordinate with insurance representatives.
- Deliver exceptional service: Handle high-volume phone inquiries with professional etiquette and resolve client issues efficiently.
Qualifications & Skills
- Software proficiency: Familiarity with accounting/financial applications and the Microsoft Office Suite.
- Communication skills: Exceptional verbal communication and professional phone etiquette.
- Time management: Proven ability to work independently and multitask in a fast-paced environment.
- Attention to detail: Strong organizational skills with a focus on accuracy and data integrity.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
