Custom Scope
The Health Education Program Coordinator is a key member of the Health Education Program of the California Poison Control System (CPCS). This individual will utilize public health theories to develop, coordinate, and implement the poison prevention education and awareness program for California, while participating in strategic planning and conducting needs assessments to plan and adjust the program. The responsibilities of this position include: participating in strategic planning; conducting needs assessments; program development; coordination and implementation; building and cultivating new and existing internal and external partnerships; maintaining and defining effective educational tools and methods; management of evaluation tools; research and reporting; training/presenting to internal and external partners; support/facilitation of educational events.
Toxicological outbreaks requiring an immediate public health response is a critical task of the CPCS Health Education Program that the Health Education Program Coordinator must take part in. California’s culturally, linguistically, and geographically diverse landscape requires unique public health interventions to address toxicologically related health emergencies to mitigate outbreaks and protect communities. Interventions led by the Executive Director, Medical Director, or the Health Education Program Manager, may include the timely development of communication campaigns that effectively reach monolingual, non-English speaking communities, and/or participating in coordinating media coverages, creating digital and print materials in plain language, and participating in organizational meetings with stakeholders to understand toxicological issues affecting our community. Incumbent must be able to multitask and reprioritize, to participate during applicable public health emergencies in a timely fashion to effectively offer critical prevention and education services to Californians.
The Health Education Program Coordinator is an experienced educator who can work independently. This individual will work closely with the Health Education Program Specialist and Health Education Program Manager. They will actively participate in poison prevention education and awareness in California through the planning and development of new curriculums/courses, while adjusting the existing program in a continuing education environment. This individual will actively participate in long-range strategic planning based on the latest research, data, and need assessments—identifying target audiences in the state who are vulnerable to poisonings that the program needs to engage with.
To develop a robust Health Education Program, the Health Education Program Coordinator will help evaluate prospective program partners to help expand the reach of the program, and when applicable, integrate program components into existing and new partnerships. This individual will identify and develop evaluation tools to examine the processes and outcomes of the program, while implementing program improvements based on gathered data. Additionally, this individual will play a key role in presentations and instruction of course to internal and external audiences, which includes evaluation and adjustment of program based on audience participation and feedback. Presentations and outreach include support and participation in special program events, which may require travel.
This position is located at the CPCS Central Office on the Mission Bay campus of the University of California, San Francisco.
Travel is required outside the San Francisco Bay area, which can average approximately 1 to 3 days per month.
DEPARTMENT OVERVIEW
The California Poison Control System (CPCS) is a 24 hour-a-day informational hotline serving residents statewide in California. It is designated by the California Emergency Medical Services Authority and managed by the UCSF School of Pharmacy, Department of Clinical Pharmacy.
CPCS operates from 4 UC-affiliated answering sites (UCSF/ZSFG, UCDMC, Valley Children’s Hospital, and UCSD) managing approximately 283,000 calls per year, utilizing the most up-to-date computerized information systems. Pharmacists, nurses, and poison information providers respond to calls to the California Poison Control System (CPCS) and provide assessment, information, management advice, in-depth consultation, and follow-up for emergency telephone toxicology and poisoning calls.
CPCS is accessible to the public, medical professionals, and emergency responders toll-free, 24/7, 365 days a year. CPCS is accredited by the American Association of Poison Control Centers, administered by the University of California San Francisco School of Pharmacy, Department of Clinical Pharmacy and responsible to the California Emergency Medical Services Authority (EMSA). CPCS is the largest provider of poison control services and programs in the United States.
CPCS’s Health Education Program develop and implement innovative strategies to prevent poisonings and raise awareness of the CPCS and its services. These programs and strategies include, but not limited to:
- Poison Prevention Training Program
- Poisons, Prevention & Help Training Program for Community Based Organizations
- Poison Safety Online Education Course
- School age children poison prevention outreach through stakeholder collaborations
- Annual development of new educational tools
- Culturally/linguistically sensitive educational outreach & materials distribution
- National Poison Prevention Week (NPPW) activities
- Public health outreach campaigns in response to toxicological outbreaks requiring immediate and timely response
