À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Ready to bring discipline, structure, and transparency to a complex global product portfolio—ensuring clarity, consistency, and governance across TELUS Health.
Our Team and What We’ll Accomplish Together
The Portfolio Program Manager sits within the Portfolio & Organic Growth Office, acting as the central governance and program management lead for TELUS Health’s product portfolio.
Together, we will:
Establish enterprise‑wide visibility into what products exist, where they are available, and how they fit together
Enable leadership and commercial teams to clearly see cross‑sell and upsell opportunities across the portfolio
Reduce fragmentation through consistent portfolio governance and operating discipline
Support profitable organic growth by ensuring products are positioned and understood as a connected portfolio, not isolated offerings
Create repeatable, scalable structures that support long‑term growth
What You’ll Do
You will build and run the governance and program infrastructure that gives TELUS Health a clear, connected view of its portfolio and its growth potential.
Specifically, you will:
Design and run the Product Council as a governance and alignment forum
Set agendas, coordinate inputs, document decisions, and track actions
Ensure consistent, structured updates from all product teams
Maintain clarity on decision rights, ownership, and escalation paths
Create and maintain enterprise‑level portfolio visibility, including:
A global inventory of products and services
Where products are launched and available by region
Product maturity, versions, and constraints
Coordinate structured product reviews with Product Experts to:
Ensure clarity on product status, readiness, and roadmap health
Maintain consistent documentation across the portfolio
Surface overlaps, gaps, or under‑leveraged capabilities
Support identification of cross‑sell and upsell opportunities by:
Highlighting where products naturally complement each other
Making visible which products are used together by similar customer segments
Surfacing portfolio insights for Commercial, Marketing, and Strategy teams
Ensuring cross‑portfolio opportunities are visible in Product Council discussions
Maintain the cross‑portfolio launch and release calendar to:
Provide forward visibility into upcoming releases and enhancements
Identify sequencing risks or dependencies that impact portfolio plays
Inform, but not own, go‑to‑market and activation planning
Enable clarity on product‑to‑segment fit by:
Coordinating inputs between Product and Marketing
Maintaining a clear view of which products serve which customer segments
Flagging inconsistencies or ambiguity that limit portfolio selling
Ensure governance standards are followed, without owning execution:
Track readiness against agreed criteria
Flag risks, misalignment, or gaps
Enable resolution through appropriate product or regional owners
Act as a central coordination point across Product, Marketing, Commercial, CSM, and Regions:
Communicate portfolio‑level updates
Enable consistent understanding of portfolio structure and opportunities
Reduce duplication and confusion across teams
What You Bring
5+ years’ experience in program management, portfolio management, product operations, or PMO‑type roles
Proven experience coordinating complex, cross‑functional initiatives without direct authority
Strong understanding of governance models, operating rhythms, and structured decision‑making
Ability to identify patterns, overlaps, and opportunities across portfolios
Comfort working at the intersection of Product, Marketing, Customer, and Commercial teams
Excellent organisational, facilitation, and communication skills
Experience bringing clarity to ambiguous, matrixed environments
Experience in health, digital health, SaaS, or large multi‑product organisations is an advantage
Great‑to‑Haves
Experience supporting cross‑sell or portfolio‑selling initiatives from a coordination or enablement perspective
Experience running governance forums, councils, or steering groups
Exposure to go‑to‑market or launch readiness processes (non‑owning role)
Experience working with global or multi‑region product portfolios
Salary Range: $91,000–$141,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
