Job Overview
We are seeking a proactive and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. Your energetic approach will help foster positive relationships, streamline administrative processes, and support the delivery of exceptional patient-centered services. If you thrive in a dynamic environment and are passionate about healthcare support, this opportunity is perfect for you!
Responsibilities
- Assist with scheduling clients and caregivers.
- Coordinate caregiver coverage based on client needs and staff availability.
- Manage schedule changes, call-outs, and replacement coverage.
- Communicate schedule updates with clients, families, and caregivers.
- Assist with new client start-of-care scheduling.
- Recruit, interview, and assist with onboarding new caregivers and staff.
- Post job openings and follow up with qualified applicants.
- Maintain an active pool of caregivers to meet current and future staffing needs.
- Match caregivers with clients based on skills, experience, personality, and availability.
- Track caregiver credentials, availability, and required employment documentation.
- Work closely with the clinical and administrative teams to ensure continuity of care.
- Assist with general client coordination and office administrative duties.
Requirements
- Prior experience working in a medical office or healthcare setting is highly preferred.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software.
- Knowledge of health regulation policies, medical terminology, and health insurance processes.
- Strong organizational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail.
- Excellent communication skills for phone conversations and client interactions, demonstrating professionalism at all times.
- Ability to handle sensitive patient information responsibly by maintaining confidentiality in compliance with privacy laws.
- Basic typing skills for accurate data entry and documentation purposes.
Join us in making a difference by supporting patients through compassionate care coordination! We’re dedicated to creating a positive environment where your skills can thrive while contributing to improved health outcomes for our community.
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
