About Us
Nena Wellness & Recovery is a luxury mobile wellness company serving Scottsdale, Phoenix, and the surrounding Valley. We specialize in in-home massage therapy, assisted stretching, recovery services, corporate wellness programs, conferences, sporting events, and private wellness experiences.
As our company continues to grow, we’re looking for an organized, proactive, and personable Office Manager to help oversee our daily operations and provide exceptional service to our clients.
Position Summary
The Office Manager plays a key role in ensuring the business operates efficiently behind the scenes. This individual will manage scheduling, client communication, event coordination, administrative tasks, and support business growth while maintaining the high standard of service our clients expect.
Responsibilities
- Answer phone calls, emails, and website inquiries
- Schedule appointments and manage therapist calendars
- Coordinate corporate wellness events and private bookings
- Prepare invoices, contracts, and client proposals
- Process payments and deposits
- Maintain client records and appointment notes
- Assist with therapist scheduling and onboarding
- Order office and wellness supplies
- Coordinate event logistics and setup as needed
- Follow up with clients after appointments and request reviews
- Assist with marketing initiatives and social media coordination
- Track business expenses and maintain organized records
- Support the owner with day-to-day administrative tasks
- Help improve systems and workflows as the business grows
Qualifications
- Minimum of 2 years of office management, administrative, executive assistant, or customer service experience
- Excellent organizational and time-management skills
- Strong written and verbal communication skills
- Friendly, professional, and client-focused
- Detail-oriented with the ability to multitask
- Comfortable working independently in a fast-paced environment
- Proficient with Microsoft Office and Google Workspace
- Experience with scheduling software, QuickBooks, or CRM systems is a plus
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Experience in healthcare, wellness, medical, spa, fitness, or hospitality
- Event coordination experience
- Social media and marketing experience
- Bookkeeping experience
Compensation & Benefits
- $24.00–$28.00 per hour, based on experience
- 20–30 hours per week to start, with the opportunity to transition into a full-time role as the company grows
- Performance-based bonus opportunities
- Paid training
- Flexible scheduling
- Opportunities for career advancement within a growing wellness company
- Supportive, positive, and team-oriented work environment
- Employee wellness benefits and professional development opportunities
What We’re Looking For
We’re seeking someone who is dependable, proactive, and enjoys creating exceptional client experiences. The ideal candidate takes initiative, solves problems independently, communicates professionally, and is excited to help grow a small business into a leading wellness company in Arizona.
This role is ideal for someone who wants to grow with a company and take on increasing responsibility as Nena Wellness & Recovery expands.
Pay: $24.00 - $28.00 per hour
Benefits:
Work Location: Hybrid remote in Scottsdale, AZ 85251
