Job Summary
Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities
- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
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Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
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Creating creative and unique ways to promote PE@PF class sign-ups.
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Create bi-weekly updates consisting of a variety of exercises.
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Meet class requirements based on club size and member traffic.
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Assist in front desk related activities including:
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Answer phones in a friendly manner and assist callers with a variety of questions.
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Check members into the system.
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New member sign-up.
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Take potential members on tours.
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Changing/updating member account information
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Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
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Help maintain the neatness/cleanliness of the club.
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Assist in cleanliness and appearance of club.
Benefits
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Dollars for Scholars Program
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Employee Appreciation Program
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Free Membership for self and one family member or friend
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Team Member Support Team
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Health, Dental and Vision Insurance
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Critical Illness Insurance
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Short Term Disability Insurance
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Accident Insurance
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Voluntary Life Insurance
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Pet Insurance
- HSA
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Advancement Opportunities
Minimum Qualifications
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Honesty and good work ethic
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Strong communication and organizational skills
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A passion for fitness and health
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Punctuality and reliability are a must.
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Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
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Strong listener with the ability to empathize and problem solve.
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Demonstrate diplomacy in all interactions while using appropriate behavior and language.
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Completed fitness trainer certification.
Physical Demands
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Standing and walking at least 75% of the shift
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Talking in person or on the phone at least 75% of the shift
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Must be able to lift to 50 lbs. less than 30% of the time.
