Job Duties & Responsibilities
- Review incoming shipment documents for completeness and accuracy; coordinate with drivers/customers to obtain missing information.
- Verify existing orders in the system, update records, and create new orders as needed to prevent duplicate entries.
- Enter and maintain accurate shipment, routing, and billing information.
- Place shipments on hold when necessary and ensure freight meets loading requirements.
- Confirm shipment destinations and generate routing instructions to ensure proper delivery.
- Rate shipments and apply all applicable charges according to customer requirements and special instructions.
- Prepare master bills for customers with multiple shipments and ensure timely, accurate billing.
- Review Bills of Lading (BOLs) to verify purchase order information and reduce shortage claims.
- Create and update customer accounts to maintain accurate billing and shipping records.
- Monitor, track, and coordinate consolidated shipments to ensure all freight is received and delivered as requested.
Key Responsibilities: Ensure accurate shipment processing, routing, tracking, and billing while maintaining high levels of customer service and operational efficiency
Pay: From $23.00 per hour
Benefits:
Work Location: In person
