Overview
We are seeking a dedicated Patient Care Coordinator to join our team. This individual will play a key role in ensuring seamless patient experiences by handling front-office operations, scheduling, insurance verification, and patient tracking. This position requires strong communication skills, attention to detail, and proficiency in various healthcare software systems. If you are highly organized, detail-oriented, and passionate about patient care, we encourage you to apply!
Duties
- Ability to work independently and as part of a team.
- Manage patient scheduling and appointment confirmations to optimize office efficiency.
- Answer incoming phone calls promptly and professionally.
- Schedule patient appointments efficiently and manage appointment reminders
- Maintain accurate records of active and discharged patients
- Serve as the primary point of contact for patients, addressing inquiries and providing exceptional patient service.
- Coordinate with medical staff to ensure smooth office operations.
- Knowledge of medical terminology and insurance verification procedures.
- Handle front desk administrative tasks, including check-in/check-out processes.
- Strong organizational and multitasking skills
- Maintain accurate patient records and ensure compliance with health information management standards.
- Proficiency in using electronic medical records (EMR) systems and scheduling software.
- Assist with clerical duties including filing, faxing, and maintaining organized records.
- Collaborate with healthcare providers to facilitate effective communication regarding patient care.
- Ensure adherence to ICD-10 coding standards for accurate billing practices.
- Provide bilingual support to patients when necessary to enhance communication.
Qualifications
- Previous experience in a medical office setting is preferred.
- Proficiency in computerized systems related to health information management is essential.
- Strong clerical skills with attention to detail and accuracy in data entry.
- Excellent interpersonal skills with the ability to provide outstanding patient service.
- Bilingual candidates are highly encouraged to apply, as this will enhance our service capabilities.
- Ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
Join our team as a Patient Coordinator and contribute to providing exceptional care and support to our patients!
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
Ability to Commute:
- Mission, TX 78572 (Required)
Ability to Relocate:
- Mission, TX 78572: Relocate before starting work (Required)
Work Location: In person
