Join a Different Kind of Orthopedic Practice
At Whole Health Orthopedic Institute, we believe exceptional patient experiences begin long before surgery and continue well beyond it. We are a fast-growing, patient-focused orthopedic practice committed to innovation, education, and delivering a higher standard of care.
Position Summary
The Medical Assistant / Receptionist serves as an important member of the Whole Health team and helps create an outstanding patient experience from check-in through clinical care and follow-up.
Primary Responsibilities
· Greet and welcome patients and visitors with professionalism and positivity
· Answer incoming calls and assist with patient questions
· Schedule appointments and coordinate provider schedules
· Verify and update patient demographic and insurance information
· Escort and room patients for appointments
· Obtain and document patient vitals, medical history, and updates
· Prepare exam rooms and maintain clinical supplies
· Assist physicians and providers with procedures and patient care needs
· Document information accurately within the EMR system
· Support patient education initiatives and workflow processes
Qualifications
· Previous medical office, receptionist, or medical assistant experience preferred
· Certified Medical Assistant (CMA) preferred but not required
· Strong communication and customer service skills
· Ability to multitask in a fast-paced healthcare environment
· Orthopedic experience is a plus but not required
What Makes Whole Health Different?
Private orthopedic practice focused on innovation, patient experience, education, and collaborative care.
A Holistic Approach to Better Outcomes. Better Performance.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Profit sharing
- Retirement plan
- Vision insurance
Work Location: In person
