Job Description
Legal Name of Agency: Central City Neighborhood Partners
Position Title: MacArthur Park Outreach Coordinator
Reports to:
Director of Operations
Location: MacArthur Park, Westlake, Koreatown, and surrounding communities
Hours and Benefits: This is a full-time, on-site position offering an hourly rate of $22 based on experience, with an expected commitment of 40 hours per week. The work schedule may include evenings, weekends, and community events as needed to support activation activities and community engagement efforts. The role includes a comprehensive benefits package, including medical and dental coverage, paid vacation, holidays, and sick leave.
ORGANIZATIONAL/PROGRAM BACKGROUND:
Central City Neighborhood Partners (CCNP) was established in 1994 and incorporated as a formal non-profit collaborative in 2000 to address the socio-economic conditions impacting low-income families living in the City of Los Angeles, with a focus on Westlake and surrounding communities. and expanding to Koreatown in 2024. With the mission of catalyzing partnerships to systemically address the multiple challenges facing low-income families, CCNP works with its partners to help families create pathways to financial security and economic opportunity through our FamilySource Center (FSC) program, financial asset-building programs and other signature programs.
Position Overview
Central City Neighborhood Partners (CCNP) seeks a dynamic, community-centered Outreach Coordinator to support the implementation of the MacArthur Park Activation Initiative. The Outreach Coordinator will play a critical role in building community awareness, increasing participation, strengthening relationships with residents, and supporting positive utilization of MacArthur Park through outreach, engagement, recruitment, and activation activities. The Outreach Coordinator will work directly with families, youth, community members, Promotoras, local businesses, schools, faith-based organizations, and community partners to promote programs, services, workshops, and activation activities taking place at MacArthur Park. This position requires a highly motivated individual who is comfortable working in the community, conducting door-to-door outreach, engaging diverse populations, coordinating events, and helping create welcoming spaces for residents and families.
Outreach Coordinator: will perform a broad range of duties spanning the full employment cycle, including, but not limited to providing expert counsel, support and/or monitoring of the following:
Community Outreach & Engagement
- Conduct door-to-door outreach and community canvassing throughout Westlake, Pico-Union, Koreatown, and surrounding neighborhoods.
- Build relationships with residents, families, youth, community leaders, businesses, schools, and community-based organizations.
- Promote MacArthur Park activation activities, workshops, food distributions, youth programs, and community events.
- Distribute outreach and educational materials.
- Support Promotora-led outreach and engagement efforts.
- Represent CCNP at community meetings, events, and outreach activities.
Participant Recruitment & Retention
- Recruit participants for activation activities, workshops, and community events.
- Conduct participant follow-up and engagement activities.
- Support enrollment into CCNP programs and services.
- Assist with participant registration and intake activities.
- Help develop strategies to increase recurring participation and community engagement.
Activation Support
- Assist with planning and implementation of activation activities and events.
- Support youth enrichment, family engagement, workforce development, wellness, and educational activities.
- Assist with event setup, breakdown, logistics, and participant support.
- Coordinate volunteers and community participants during activation events.
- Support community food distribution and resource activation activities.
Data Collection & Reporting
- Maintain outreach and engagement records.
- Collect participant information and activity data.
- Administer surveys and collect community feedback.
- Assist with tracking program outcomes and performance measures.
- Prepare outreach and participation reports as requested.
Partnership Development
- Assist in building relationships with schools, businesses, community organizations, and public agencies.
- Support collaborative outreach and engagement efforts.
- Participate in meetings with community partners and stakeholders as assigned.
- Additional tasks, projects and responsibilities as assigned by supervisor and executive leadership.
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS
- Strong organizational and interpersonal skills.
- Ability to work effectively with diverse populations.
- Strong customer service and participant engagement skills.
- Basic computer skills, including Microsoft Office and data entry systems.
- Excellent interpersonal, verbal and written skills required; ability to use tact and diplomacy in communication
- The ability to read, write and speak in English and Spanish, given that many of the targeted families are monolingual in Spanish. Cultural sensitivity is required.
- Operational knowledge of the Internet and web-related technologies; Microsoft Office (Word, Excel, and PowerPoint); Windows Operating System, Google Workspace, Zoom
- Ability to present in large groups
- Knowledge of social media platforms, particularly Facebook, Instagram, and X (Twitter)
EDUCATION AND CERTIFICATION REQUIREMENTS
- Bachelor’s Degree preferred; equivalent experience will be considered.
- One year of experience supporting community programs, youth programs, events, social services, education, or related activities preferred.
Other Requirements
- Successfully pass all post offer, pre-employment screening requirements, including criminal background check, and provide proof of eligibility to work in the United States.
- TB Certificate
- Full COVID-19 Vaccination
- Must have a valid California Driver’s License, liability insurance and access to an automobile in good working conditions; and be able to drive passenger van
COVID-19 Vaccine required for all employeesCentral City Neighborhood Partners has implemented a mandatory vaccination policy effective October 1, 2021 requiring COVID-19 vaccinations for all employees (with approved religious and medical accommodations). At present, an individual is deemed “fully vaccinated” when that person has received, either the single-dose COVID-19 vaccine Pfizer or Moderna. As a condition of employment, employees must submit official COVID-19 vaccine documentation.
Physical Requirements
- To perform this job the individual must be able to carry out all essential functions satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
- Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
- Must be able to speak and hear well.
- Good vision is imperative.
- Occasionally required to stoop, kneel, crouch or crawl.
- Employee will be required to lift and/or move up to 25 pounds without assistance
- Ability to lift and carry materials up to 30 pounds.
- Ability to stand, walk, and work outdoors for extended periods.
- Ability to assist with event setup and breakdown activities.
- Ability to travel throughout the service area as needed.
Expectations for All Central City Neighborhood Partners Staff
Candidates for employment at a CCNP, regardless of position, will consistently demonstrate the following:
- Unwavering belief in and commitment to fulfill the mission of Central City Neighborhood Partners.
- Deep commitment to the success of all families and Youth
- Commitment to excellence and high standards -- for self, families, and colleagues.
- Continuous learning by engaging in reflection, self-assessment, and individual professional development.
- Use of data to inform decisions and drive continuous improvement.
- Ability to thrive as a member of a collaborative team.
- Self-motivation and initiative with solutions-oriented disposition.
- Belief in and ability to develop respectful relationships with the families we serve marked by sensitivity to the families cultural and socioeconomic characteristics.
- Excellent oral and written communication skills.
- Ability to effectively handle challenging situations
- Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
- Regular, punctual attendance and professional appearance.
Central City Neighborhood Partners (CCNP) is an Equal Employment Opportunity Employer
It is the established policy of Central City Neighborhood Partners (CCNP) o provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. CCNP also prohibits discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
Pay: $22.00 per hour
Application Question(s):
- Do you have a reliable vehicle? and insurance?
- Are you covid-19 vaccinated?
Education:
- High school or equivalent (Preferred)
License/Certification:
- Drivers License (Required)
Ability to Commute:
- Los Angeles, CA 90057 (Preferred)
Work Location: In person
