In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. This position is ideal for someone who enjoys being the anchor of a clinic and keeping operations running smoothly.
As you master this role, you’ll take on increased responsibility—becoming a go-to resource for front office operations, supporting training and process improvements.
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Serve as the primary front‑of‑office contact for patients and visitors
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Manage patient intake, registration, and insurance verification
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Collect copays, deductibles, and co‑insurance
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Schedule follow‑up appointments and coordinate care plans
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Maintain accurate electronic health records
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Partner with internal teams (including RCM) to support clinic operations
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Help identify workflow improvements and support front office consistency
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High school diploma or equivalent combination of education and experience required.
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Must have a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
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Minimum of 4 years experience in a related healthcare administration role
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Experience in a receptionist position or experience with medical front office procedures preferred.
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Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
