Behind Your Design is looking for a Vendor & Client Relations Specialist to assist with key functions of our business in addition to providing support to the organization. This full-time role is perfect for someone who enjoys variety, thrives on clear communication and task follow-through, and is eager to support the team by coordinating client orders, managing billing processes, and assisting with apparel and promotional product programs.
- Needs to be highly detailed and somewhat of a perfectionist to enter details accurately.
- Must be excellent in time management, the ability to multi-task and prioritize work.
- Excellent verbal and written communication skills.
Pay is negotiable based on experience.
Responsibilities
- Greet clients and customers
- Answer phones/relay messages
- Respond to general inquiries
- Help promote a company culture that encourages top performance and high morale in line with our core values
- Customer Service/Support
- Provide support to management team
- Prepares quotes for clients
- Orders products from vendors
- Monitoring the progress/fulfillment of projects/orders
- Organizing vendor profiles, reports, invoices, contracts, and other financial files for easy access
- Performing billing and bookkeeping tasks:
- Process, prepare and record invoices and vendor bills.
- Prepare and maintain sales records with invoice and payment details.
Technical Skills
- Work Style: Ability to build consensus and relationships among clients and the team. Ability to work alone and also able to collaborate with the team.
- Experience: Previous experience in billing or client services is a plus, but not mandatory. We welcome enthusiastic individuals seeking hands-on experience.
- Communication Skills: Strong written and verbal communication skills are essential.
- Prioritizing: Experience in time management and multi-tasking
- Task Management: Ability to be a self-starter and finish tasks in a timely manner. Software we use to manage tasks is Asana, experience preferred but not required.
- Detail-Oriented: Strong attention to detail and organizational skills.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k) matching
- Paid time off
Ability to Commute:
- Fenton, MI 48430 (Required)
Work Location: In person
