Soulmei Wellness, a warm and patient-centered TCM/acupuncture clinic on the Upper East Side, is looking for a friendly, reliable, and detail-oriented Part-Time Receptionist to join our team.
This role is ideal for someone who enjoys helping people, staying organized, and supporting a calm, healing environment.
Role Responsibilities:
- Greeting patients and creating a welcoming atmosphere
- Answering business phone calls, texts, and emails
- Keeping the clinic and treatment rooms clean, organized, and prepared between patients
- Scheduling and confirming appointments using Acuity Scheduling software
- Verifying insurance benefits, collecting payments, and patient communication (training will be provided, prior experience not required)
- Maintaining a peaceful, professional front desk and clinic flow
- Assisting with daily clinic operations
Schedule:
- Tuesday’s, Wednesday’s, Friday’s, Saturday’s (earliest start time is 8am, latest end time is 8pm; varies depending on bookings) - typically ranges 20-32 hours total per week
- Flexible scheduling discussed during interview
Compensation & Perks:
- Starting wage $20/hour with room to grow professionally into an office manager role.
- Free acupuncture sessions!
Qualifications:
- Warm, friendly, and professional demeanor
- Strong attention to detail and organization
- Comfortable with phones, scheduling systems, and basic computer tasks
- Willingness to help and support the clinic team
Bonus Skills (not required):
- Experience in an acupuncture, medical, or wellness clinic
- Insurance verification experience
- Familiarity with booking or EMR systems
- Can speak, understand, read, or write Mandarin Chinese
If you are dependable, caring, and enjoy working in a holistic healthcare environment, we’d love to hear from you.
Please submit your resume and a brief introduction.
Pay: From $20.00 per hour
Work Location: In person
