Job Type: Full-Time
Company Benefits
Dave’s Hot Chicken is not only one of the fastest growing restaurant chains in the country, it’s an amazing place to work!
- Earn tips
- Earn monthly bonuses
- 4-day work week
- Free meals every shift you work
- Ability to grow and earn promotions
- Company emphasis on work-life balance
Job Description
- Effectively plan, organize, and implement all daily operational routines and activities alongside the Assistant Manager
- Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
- Assign duties to specific Team Members based on role and skill level
- Greet Guests, record orders, and serve food and beverages with a positive and helpful attitude
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle Guests’ concerns and complaints professionally and calmly to resolve problems
- Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire Team in all aspects of business and personnel practices
- Excellent organizational, time management, delegation and problem-solving skills
- Strong attention to detail and ability to multitask
- Effective communication with Team Members and Management Team
- Confident, proactive, and willing to take on challenges
- Flexibility to work various shifts
- Ability to stand for extended periods as needed
- Ability to bend, stoop, and lift if necessary
- Previous Shift Manager/Assistant Management experience preferred