Helping someone choose a new wireless service should feel simple, not stressful. Bayline Sales Group is hiring a full-time Member Enrollment Specialist in Burlingame to represent a nationally recognized telecom provider while helping customers explore their options and confidently get connected.
As a Member Enrollment Specialist, you'll turn customer interest into a smooth, straightforward experience by explaining wireless plans, answering questions, and guiding people through enrollment. Every Member Enrollment Specialist receives hands-on coaching while developing customer service, product knowledge, and professional sales skills at community events and promotional locations throughout the Bay Area.
Responsibilities of the Member Enrollment Specialist
- Introduce customers to available wireless plans, services, and promotions through approachable sales conversations.
- Ask questions about connectivity needs and preferences to identify relevant sales opportunities.
- Help customers compare wireless options by explaining pricing, features, and service benefits clearly.
- Provide personalized recommendations that make the sales decision easier to navigate.
- Guide interested customers through each step of the enrollment process with accuracy and professionalism.
- Answer questions and resolve basic concerns so the sales experience stays positive from beginning to end.
- Confirm enrollment information and service selections before completing each sales transaction.
- Collaborate with teammates to support daily sales goals while maintaining a strong customer experience.
- Continue developing as a Member Enrollment Specialist through product education, coaching, and hands-on sales experience.
Qualifications of the Member Enrollment Specialist
- Friendly, patient, and comfortable guiding people through decisions.
- Strong communication skills and attention to detail.
- Customer service, hospitality, events, telecommunications, or sales experience is helpful but not required.
- Dependable, organized, and comfortable learning new products and services.
- Confident interacting directly with customers in active event and community environments.
- Goal-oriented with a willingness to learn and apply feedback.
- Motivated to grow professionally as a Member Enrollment Specialist while gaining practical customer engagement experience.
Every Member Enrollment Specialist plays an important role in turning interest into a positive customer experience. If you're ready to build valuable skills, learn the wireless industry, and help people get connected with confidence, apply today to become our next Member Enrollment Specialist with Bayline Sales Group.
Pay: $53,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
