Job Overview
We are looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to be the welcoming face of Top Nails. In this role, you will greet clients, manage appointments, answer phones, and provide outstanding customer service in a fast-paced salon environment. Your organization skills and positive attitude will help ensure smooth daily operations while creating a warm and inviting experience for every guest. This paid position offers the opportunity to develop customer service, communication, and administrative skills while working in a professional and energetic setting.
Responsibilities
- Greet clients warmly upon arrival and ensure they feel welcomed and cared for
- Answer and manage phone calls, take messages, and assist with appointment scheduling
- Coordinate client appointments and manage the daily salon schedule efficiently
- Handle customer inquiries with accuracy and professionalism
- Maintain organized records, client information, and salon supplies
- Assist with basic administrative tasks such as data entry and filing
- Support the salon team by helping with front desk operations and customer flow
- Use computer systems and booking software to manage schedules and client information
- Prepare complimentary beverages for guests to enhance their experience at the salon
- Maintain the front desk with tidyness through basic cleaning tasks
Skills & Qualifications
- Previous experience in reception, customer service, or administrative roles preferred
- Strong communication and interpersonal skills with a friendly, professional demeanor
- Excellent customer service skills and phone etiquette
- Ability to multitask and stay organized in a busy salon environment
- Ability to understand and adapt to the salon's system and flows quickly, and can stand on their own when under pressure
- Basic computer skills, including typing and scheduling systems
- Bilingual skills are a plus and highly valued
- Experience in a salon, spa, or beauty-related environment is an advantage
- Dependable, punctual, and able to manage time effectively
Join our Top Nails team as a Front Desk Receptionist and play an important role in creating a positive, relaxing experience for every client. Your professionalism, energy, and organizational skills will help our salon run smoothly and successfully every day.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
