Primary Job Role
Ensure rental equipment is Rent Ready cosmetically: Maintain all rental equipment for urgent / immediate shipment to customer. This includes regularly blowing out, vacuuming, power washing, detailing, dusting, decaling, touch-up painting, tire shining all equipment. Ensure rental equipment is Rent Ready from a safety and liability perspective: All equipment has the proper ladders, handrails, jackstands, landing pads, fire extinguisher(s), operations manual(s), bungee cords, etc. Decals ensuring proper operation are installed and legible. Trailer chassis breakaway batteries function properly. Ensure rental equipment is Rent Ready mechanically: Voltage is set properly to customer requirements. Batteries are less than three years old and legibly dated as such. Filters are within CAT® specifications and do not need replacing. Fluids are topped off: coolant and oil levels are good. Fuel is at the proper level for transport. Breaker will open and close. Machine runs for 30 minutes without any problems.
Receive rental / support equipment: Perform official Check In to report hours, fuel level, any damage, cable count, and determine if unit(s) need to be serviced / repaired. Notify local Supervisor, local branch service shop Leadman and Fleet Service Coordinator accordingly. Confirm License Tag and DOT are within expiration period, coordinate with Truck Shop if DOT needs to be updated. Maintain all pertinent equipment data on communal computer platform: model, serial numbers (package, generator and engine), hours, availability/readiness, service needs, tag number and expiration, VIN number, GPS number, DOT expiration and comments.
Load / unload equipment on trucks utilizing a lift truck and or overhead crane. Retrieve equipment from inventory yard utilizing a farm tractor, lift truck, or yard jockey. Refuel, add oil and engine fluids to equipment as needed. Assist Service shops as requested. Keep the rental yard and working locations (warehouse / shop bays) clean, organized and free of debris. Maintain order on yard by model size.
Weekly function runs, for at least 30 minutes, of equipment that is currently on the yard. This exercise ensures that the units run as they should and minimizes minor service problem calls out in the field for items like dead batteries. Utilize Rental's fuel filtration system and load bank whenever possible to ensure optimum equipment performance. Communicate and coordinate with other shops and departments to get rental fleet work completed (generator shop, truck shop, fab shop, paint shop, transportation, etc.)
Count, sort and place support equipment (cable, tails, mechanical hardware, hose, fittings, duct) on pallets, shelves, racks and/or storage bins. Categorize and label support
equipment with identifying information. Maintain a neat and organized warehouse, including but not limited to: labeling all ropaks, coiling and banding 50' cable sections using cable spooler, combining all like tails into specific ropaks, etc. Take and record inventory weekly. Ensure upload of manual inventory to digital Yard Walk each Friday afternoon before close of business. Maintain this inventory count year-round and participate in the annual corporate inventory audit.
Coordinate with the Rental Support Reps at other branches to ensure each branch has proper levels of ancillary equipment and supplies. Prepare parcels for mailing and/or looping to other branches. Communicate and coordinate with outside vendors and haulers as needed (freight providers, tire repair companies, door repair companies, GPS installers, etc.). Update Ring Power stakeholders as a
Participate in On Call rotation. This requires after-hours response / work on nights and weekends. If there is an emergency rental during assigned On Call rotation, Rental Support Rep must respond to call from Supervisor within 15 minutes. Frequently, the RSR will need to drive to the branch to prep a unit for shipment and meet the transportation provider and load the equipment on a truck. Occasionally, drive to job sites and assist with the assembling/disassembling of rental equipment. Pull cable and hose on the job site to assist customer with set up of rental.
Proper installation of equipment including but not limited to cable, water hose, chiller hose, air hose, and ductwork on various types of rental equipment, cam lock fittings on 4/0 cable, and cam lock fittings on various sizes of water hose.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Fostering Teamwork: Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change.
Valuing Diversity: Helps create a work environment that encourages and appreciates workforce diversity. Seeks different points of view and leverages diverse perspectives in group processes and decision-making. Respects the contributions of all individuals. Strives to eliminate barriers to diversity. Understands multigenerational and multicultural workforce trends.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept
informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Resource Management: Manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Plans so that the right resources are assigned to the right tasks. Assigns and manages assets in a manner that supports an organization's strategic goals. Effectively and efficiently allocates all human, financial, and material resources to meet business objectives.
