Sales and Production Associate Reports To:
Store Manager, Production Store Manager or Warehouse Coordinator (Production area of store) Status: Non-exempt Function: The Sales and Production Associate will be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain good customer relationships.
Duties and Responsibilities:
General:
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Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
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Assist, as required, with store operations.
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Serve all customers in a courteous and efficient manner.
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Handle all donations with care and donors with respect and courtesy.
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Handle merchandise as directed, always maintaining proper categories and colorization.
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Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
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Assist in cleaning and general maintenance of store property.
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Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
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Maintain a clean and clutter-free work area. 10. Be well-versed in and comply with store policies as communicated.
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This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
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Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.
Depending on store size, staffing levels, and production needs, you may be asked to perform any or all of the following:
Cashier/Sales Floor:
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Comply with all cash handling and security standards as relates to cash register operations, daily sales reports, and bank deposits. The Salvation Army Adult Rehabilitation Centers Job Description 2 Sales and Production Associate rev 10.12.23 2.
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Sort, price, stock and “rag out” showcase merchandise and other areas as directed.
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Restock fitting room merchandise back to racks in proper category and color code
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Maintain merchandise displays as directed.
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Answer telephone calls in an efficient, friendly, professional manner Sorter.
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Sort minimum of 300 store quality garments an hour by department.
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Assist moving the donations to the sorting table as needed.
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Assist with hanging merchandise as needed.
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Assist running clothing racks as needed.
Hanger/Tagger:
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Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8-hour period.
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Assist moving the donations to the sorting table as needed.
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Assist sorting clothing as needed.
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Assist running clothing racks as needed.
Pricer:
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Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality, and condition of each piece.
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Acquire and maintain knowledge of name brand merchandise and value.
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Assist moving the donations to the sorting table as needed.
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Assist ticketing merchandise as needed.
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Assist with running clothing racks as needed.
Runner:
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Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category, and color order.
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Straighten and maintain the clothing racks of the departments as assigned.
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Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
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Assist hanging merchandise as needed.
THE SALVATION ARMY Adult Rehabilitation Centers JOB DESCRIPTION 3 Sales and Production Associate rev 10.12.23.
Bric a Brac:
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Sort and clean all saleable miscellaneous merchandise donations daily.
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Ticket all merchandise and assign an individual fair market price for each item.
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Place and maintain all merchandise in the required order and manner.
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Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
Shoes/Accessories:
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Sort and clean all saleable shoes, handbags and accessory donations daily.
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Ticket all merchandise and assign an individual fair market price for each item.
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Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
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Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
Domestics:
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Sort and measure all saleable linen items daily as required
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Ticket all merchandise and assign an individual fair market price for each item.
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Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
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Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
Books/Records/Toys:
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Sort and clean all saleable merchandise daily as required.
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Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.
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Place and maintain all merchandise in the required order and manner.
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Rag out merchandise in accordance with the Territorial Rag Out Calendar.
Furniture/Electrical:
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Sort, clean and test all electrical and furniture donations as required.
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Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item.
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Complete furniture tickets and record required information assigning a fair market price for each furniture item.
THE SALVATION ARMY Adult Rehabilitation Centers JOB DESCRIPTION 4 Sales and Production Associate rev 10.12.23:
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Place and maintain all merchandise in the required order and manner.
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Mark down furniture items on sales floor in accordance with policy.
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Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
Donations/Maintenance:
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Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
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Accept donations in accordance with standard policies while providing courteous, respectful service to the donor.
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Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
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Safeguard all donated materials and assigned equipment.
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Ensure a constant flow of donations to the sorting table throughout the day.
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Assist with ragging out the sales floor as assigned.
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Bale ragouts and trash as required.
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Perform lawn and garden work as needed.
Qualifications:
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Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
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Good customer service skills.
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Ability to understand and follow directions. Physical Requirements: Sitting Under 1/3 of the time Lifting Must be able to lift 25 pounds Push/Pull Using Machinery No Standing Over 2/3 of the time Walking Over 2/3 of the time Reaching Over 2/3 of the time Climbing Under 1/3 of the time Stooping Over 2/3 of the time.
