Responsible for serving as the front-line of transportation support, collaborating with the client to coordinate route planning and coverage contingency plans, interfacing with passengers and other supervisors to ensure the safe and timely transportation for the City of Atlanta.
Pay: $23.00 per hour
Shift: 7:00 p.m. – 3:00 a.m.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
- Answer incoming calls from clients, Bus Operators, and other personnel in a professional and courteous manner.
- Observe and ensure buses are departing on a timely basis per the assigned schedule.
- Stay updated with DOT regulations, company policies, and industry best practices.
- Provide direct support, management, and leadership to all Bus Managers within the transportation zone.
- Provide daily oversight and management of operations, extending front-line support to drivers as needed.
- Manage employee issues including tardiness, absenteeism, late call-outs, and employee relations disputes.
- Ensure buses are entered in the GPS system.
- Prioritize safety in all transportation services through practice, communication, reinforcement, and regulation.
- Provide front-line observation of Bus Managers for reasonable suspicion of drug or alcohol misuse and respond accordingly as trained.
- Review daily Moments of Safety with the team.
- Notify Bus Drivers of selection for random drug and alcohol testing.
- Coordinate transportation route planning, coverage, and contingency plans.
- Make daily adjustments to routes, schedules, and driver assignments based on absences, late call-outs, breakdowns, and other factors.
- Respond to all on-site accidents and coordinate with law enforcement officials as needed.
- Manage the continuous safety and quality improvement for all transportation services within the zone.
- Regularly observe Bus Drivers, identify needs for remedial training, and develop action plans with Safety & Training.
- High school diploma or equivalent.
- Flexibility to work assigned shifts, including evenings, weekends, and holidays, and the ability to respond to emergency operational needs when required.
- One (1) year of supervisory experience is required. Previous dispatch experience, customer service experience, and commercial driving experience are required.
- Must possess a Class B or Class A Commercial Driver License (CDL) with Passenger Endorsement and a current DOT Medical Certification.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
