Student Services Specialist
Working Title
Senior Admissions Counselor, Raleigh Regional Representative
Home Department
Admissions - 30110
Primary Purpose of Organizational Unit
The Office of Admissions’ primary goal is to recruit, admit, and enroll students who will thrive within our collegiate community. This unit oversees the entire process, from recruitment to enrollment.
Regular interaction and contact with the public, including professionals in all disciplines of the university, is involved. These interactions require an accurate knowledge of relaying Admissions policies and procedures set forth by the University and the Office of Admissions. Our office is actively engaged in diverse activities aimed at promoting and facilitating the wide array of programs, activities, and opportunities available at UNCW. Through these efforts, we seek to effectively communicate the university’s offerings to prospective students and the broader community.
College
Stdnt Engagement, Enrllmnt & Retent - 301 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Other
Brief Summary of Work for this Position
The Senior Admissions Counselor is a vital member of the Admissions team and diligently works to recruit and enroll students from Raleigh, NC, and the surrounding area who will perform successfully in the UNCW collegiate community.
This position has daily, continual contact with internal and external constituents. This position must be knowledgeable of all Admissions policies and procedures set forth by the University and the Office of Admissions, and be able to articulate that knowledge to students, parents, high school counselors, faculty, and others who have inquiries about Admissions. The position is highly involved in a wide range of admissions activities/events/programs for prospective students from Raleigh, NC, and the surrounding area designed to publicize and describe the opportunities available to students who attend UNCW. The position requires extensive travel in Raleigh, NC, and surrounding areas to attract qualified candidates and meet established goals to increase enrollment at UNCW.
The Senior Admissions Counselor must have a strong ability to work independently, be self-motivated, and operate with a sense of urgency and attention to goal attainment when managing the day-to-day Admissions activities and priorities of the position.
The main job functions include the following:
- Evaluates First-Year applications for admission.
- Meets and communicates effectively with students, parents, high school counselors, alumni & student volunteers and faculty.
- Represents UNCW in college fairs and in the community.
- Applies related policies and regulations of the UNC System, UNCW, and the Office of Admissions.
Minimum Education and Experience Requirements
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience
- Previous experience in a post-secondary admissions office preferred, with the ability to understand and effectively support admissions and enrollment goals.
- Strong organizational, time management, and independent work skills, with the ability to prioritize competing assignments, manage multiple time-sensitive deadlines, and maintain high standards of accuracy, professionalism, ethics, and judgment.
- Ability to manage a high volume of admissions applications autonomously, exercise sound judgment in application review, and complete work accurately and efficiently within established deadlines.
- Strong communication, presentation, and interpersonal skills, with the ability to represent the department professionally; communicate effectively in writing, presentations, social media, and other formats; and facilitate positive collaboration and conflict resolution.
- Ability to use data and technology effectively, including interpreting regional and departmental data, developing multifaceted reports, and utilizing databases, spreadsheets, online systems, email, calendaring, and other computer applications.
- Ability to develop and implement innovative programs and approaches, seek input and identify best practices, and contribute strategically to organizational goals.
- Commitment to serving varied student populations, as well as the ability and willingness to travel in- and out-of-state as needed.
Required Certifications or licensure
Valid NC driver’s license.
FTE
1.0 FTE (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday, occasional weekend and nights
Work Hours
8:00am - 5:00pm, flexibility required
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Job Posting Date
08/14/2026
Posting Close Date
08/28/2026
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/40509
