Dental Treatment Coordinator – General Dentistry
Location: South Los Angeles, CA 90037
Job Type: Full-Time
Department: General Dentistry
Join a Growing Team That Truly Values Patient Care
Total Care Dental & Orthodontics is looking for a personable, driven, and highly organized Dental Treatment Coordinator to join our General Dentistry team in South Los Angeles.
This is a great opportunity for someone who enjoys building relationships with patients, explaining treatment with confidence, and helping people move forward with the care they need. We are looking for someone who is professional, compassionate, detail-oriented, and committed to creating an outstanding patient experience from start to finish.
At Total Care Dental & Orthodontics, we take pride in delivering excellent care in a supportive, team-oriented environment where employees are valued and encouraged to grow.
Why Join Us?
- Supportive and collaborative team culture
- Established practice with a strong patient base
- Opportunity to make a direct impact on case acceptance and patient satisfaction
- Professional, upbeat, and patient-centered work environment
- Growth opportunities for motivated team members
Position Summary
The Dental Treatment Coordinator plays a key role in helping patients understand and move forward with their recommended dental care. In this role, you will guide patients through treatment planning, financial arrangements, insurance questions, and scheduling, while helping create a smooth and positive experience throughout their visit.
You will serve as a trusted point of contact for patients, helping them feel informed, comfortable, and confident about their treatment decisions.
Key Responsibilities
- Welcome patients and help guide them through the treatment process
- Present treatment plans clearly and professionally
- Explain procedures, treatment timelines, and financial options in an easy-to-understand way
- Verify insurance benefits and review estimated patient responsibilities
- Discuss payment options, financing, and arrangements to support treatment acceptance
- Schedule appointments and follow up with patients regarding pending treatment
- Maintain accurate and detailed patient records
- Coordinate closely with the doctor, clinical team, and front office to ensure excellent patient flow and communication
- Address patient questions and concerns with professionalism, empathy, and urgency
- Support patient retention and practice growth through strong follow-up and service
Qualifications
- Previous experience in a dental office, treatment coordinator role.
- Knowledge of general dental procedures, treatment planning, and dental insurance processes preferred
- Strong communication and presentation skills
- Ability to explain treatment and financial information clearly and confidently
- Highly organized with strong multitasking skills
- Positive attitude and strong customer service mindset
- Bilingual is a plus, but not required
- Experience with dental practice management software is preferred
Benefits
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for continuing education and professional growth
- Supportive, positive workplace culture
How to Apply
If you are passionate about patient care, enjoy helping people understand their treatment, and want to be part of a growing dental team, we would love to hear from you. Please submit your resume and availability through Indeed or email.
[email protected] or apply online at www.tcdortho.com
Job Type: Full-time
Pay: From $25.00 per hour
Willingness to travel:
Work Location: In person
