Job Summary
To achieve customer satisfaction pertaining to food and beverage service
Principle Duties and Responsibilities
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Greet customers as they enter the establishment.
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Take beverage and food orders from guests.
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Ensure timely delivery and presentation of food and beverages to guests.
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Suggest additional menu items to compliment to guest’s meal.
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Complete guest check in a timely and accurate manner.
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Use point of service computer system and ensure correct cash change transactions.
Other Duties & Responsibilities
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Maintain safety & cleanliness of workspace.
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Serve guests in friendly manner and encourage repeat patronage.
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Marry condiments and re-stock wait station throughout shift and at the end of shift.
Knowledge, Skill, & Abilities
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High school; graduate or equivalent, or related experience.
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Basic computer knowledge
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Ability to work effectively with all personality types.
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Good verbal and written communication skills.
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Ability to perform basic mathematical calculations correctly.
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Ability to work weekends, holidays, mornings, and nights.
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Ability to perform light physical tasks, exerting up to 25lbs of force on a occasional basis.
- Ability to perform such activities as grasping, lifting reaching, crouching, walking, sitting, and carrying.
Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
