Launch your career with a team that values professional growth, customer service, and performance. We're hiring a full-time Verizon Customer Service Associate to help connect customers with Verizon's wireless and home technology solutions through face-to-face interactions.
Every Verizon Customer Service Associate plays an important role in creating a positive customer experience by educating customers, identifying the right services for their needs, and ensuring a smooth enrollment process. Whether you're coming from retail, hospitality, customer service, or another people-focused industry, our paid training program prepares every Verizon Customer Service Associate for long-term success.
If you're motivated by working with people, enjoy achieving goals, and want opportunities to advance into leadership, this Verizon Customer Service Associate opportunity is designed for you.
Verizon Customer Service Associate Responsibilities
- Meet with customers in person to explain Verizon products, services, and current promotions.
- Learn about each customer's needs and recommend Verizon solutions that best fit their lifestyle and budget.
- Guide customers through new account enrollments while ensuring all information is completed accurately.
- Deliver a positive customer experience by providing knowledgeable, professional service during every interaction.
- Stay informed on Verizon products, devices, pricing, and promotional offers.
- Build lasting customer relationships through honest communication and exceptional service.
- Collaborate with fellow Verizon Customer Service Associates and leadership to achieve individual and team performance goals.
- Participate in daily meetings, ongoing training, and professional development sessions.
- Maintain accurate documentation of customer interactions while following company procedures and compliance standards.
- Represent the Verizon brand with professionalism, integrity, and a customer-first mindset.
Verizon Customer Service Associate Qualifications
- Strong communication skills and confidence speaking with new people.
- Customer-focused mindset with a professional and positive attitude.
- Ability to learn new products, technology, and sales techniques.
- Dependable, organized, and motivated to achieve personal goals.
- Comfortable working both independently and as part of a collaborative team.
- Reliable transportation for travel throughout the local territory.
- Full-time availability, including some evenings and weekends.
Why Join Our Team?
As a Verizon Customer Service Associate, you'll receive paid training, one-on-one coaching, and ongoing support from experienced leaders. Every Verizon Customer Service Associate has opportunities for career advancement through performance, with clear pathways into leadership and management positions.
We recognize hard work, encourage professional development, and provide the resources every Verizon Customer Service Associate needs to build a successful career.
If you're ready to work directly with customers, develop valuable communication skills, and grow with a performance-driven team, apply today to become our next Verizon Customer Service Associate.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Flexible schedule
- Paid training
Work Location: In person
